Does this sound familiar?
You’re looking to have your floors cleaned. Maybe you are excited. Maybe also a little nervous about allowing a stranger in your house. Will they be respectful to you, and your home? Will they do a good job? Are they going to charge you more than they told you it would cost over the phone? Are they going to damage anything in your home, and if they did, will they fix it or have insurance that can take care of it?
Have you (or someone you know) experienced this?